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Sync 3.2/3.3 to 3.4 Upgrade Tutorial

Posted: Sun Oct 06, 2019 12:37 pm
by saeb
This upgrade applies to those with a current Sync version of 3.2/3.3 ONLY.

Android Auto will display directions in the right hand cluster navigation area with 3.4, Carplay will not.

So what will this upgrade really give? Mostly a different visual experience. No you will not gain type while driving, nor constant qwerty keyboard. It will not make your coffee and pour your beer.

I mainly put this up for as different people have been asking me for the last 3 or 4 months.


1. Format a USB drive (2GB or larger should do) using the exFAT file system. Fat32 can work but is not consistent.

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2. Download the attached Sync_3.4_Upgrade.zip file and extract the contents onto the USB drive. There should be no other files, viewing the base directory of the you should only see "DONTINDX.MSA, autoinstall.lst and a folder named SyncMyRide"

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3. Download the very latest 3.4 apps image from http://bit.ly/2ohn7fG

4. Once complete rename the file to 5U5T-14G381-CD.TAR.GZ - Do not extract it, change it in any other way, rename it only.

5. Copy this file so it is inside SyncMyRide folder on the USB drive

6. Once complete, eject your USB drive, go to your vehicle and with the ignition in the ON position place the USB drive in the SYnc 3 USB hub. A message about upgrade in progress will be displayed. Expect anywhere from 5 minutes to 15 minutes for the upgrade to complete.

7. When complete you will receive a message to remove the USB drive. Remove the drive and turn your vehicle off for at least 60 seconds but worst case turn it off and go grab a hard earned drink then turn the ignition on again. You should now be running the latest version of Sync 3.4

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Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Sun Oct 06, 2019 10:42 pm
by gr43m3
Hi Stewart,
I upgraded to Sync 3.4, the upgrade was successful and all seems to work, except the maps are now broken. Any clues how to fix this?
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Thanks
Graeme

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Sun Oct 06, 2019 11:10 pm
by gr43m3
From Saeb's advice, I left it for 15 minutes and it all came good... All resolved.

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Sun Oct 06, 2019 11:12 pm
by saeb
For anyone else the above fault is pretty normal and the above one has been resolved.

Turn off the ignition and have a long drink. Turn ignition back on again and it should be sorted.

Worst case remove negative battery terminal for a minute and reconnect. There are other ways but that is another tutorial.

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Tue Oct 08, 2019 2:23 am
by RCMUSTANG
Is that file only compatible with AU or will it work for USA models? Thanks.

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Tue Oct 08, 2019 10:35 am
by saeb
World wide.

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Wed Oct 09, 2019 12:15 pm
by Logzy
Pity Ford wasnt smart enough to enable QWERTY keyboard as default, ony about 98% of the population would use it.!!!
Retards.!

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Thu Oct 10, 2019 10:22 am
by Jonesy66
Perfect update Saeb along with the Traffic Sign Recognition this is a perfect dual information display.

Thanks for the great work and keep it coming mate.

Jonesy

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Thu Oct 10, 2019 11:30 am
by goose1608
Hey Seab.

I’ve just checked and mine is 3.0

Do I have to step update each version?

Just had car serviced. They always put a map update sticker on my screen. Is map update different to Sync version update?

Cheers


Sent from my iPhone using Tapatalk

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Thu Oct 10, 2019 8:11 pm
by glockss
Pretty sure Sync 3.0 is not possible to upgrade to 3.2 and up.
Since APIM hardware is different.

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Thu Oct 10, 2019 10:18 pm
by buzurk
Hi, Im running Sync 3.2, is it possible to upgrade using this same guide?

tried auto update from within the unit after connecting it to wifi, but it just dosnt seem to fully download

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Fri Oct 11, 2019 9:25 am
by Corndog
Has anyone checked Fords owner website to see if it actually says that an update is available for them?

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Fri Oct 11, 2019 9:53 am
by buzurk
Yeah mine says 3.3 is available, so ive downloaded and will put on a USB later and try before worrying about 3.4

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Fri Oct 11, 2019 3:11 pm
by Corndog
From the ford website I was on 3.3, and said an upgrade was available. Downloaded it and installed it. Car still reports 3.3. Ford website now reports I'm on 3.3 and is the latest available. Yet turn the wifi on and it starts to download an update jr3t-14g381-as_1564487023000.tar.gz. So slow and don't think it completes.

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Fri Oct 11, 2019 3:53 pm
by trotsky
glockss wrote: Thu Oct 10, 2019 8:11 pm Pretty sure Sync 3.0 is not possible to upgrade to 3.2 and up.
Since APIM hardware is different.
I don't believe the hardware is that different between versions as there is a tool that can re-partition the emmc so that an APIM with 3.0 can be upgraded to 3.2 and beyond.
The main differences seem to be between number of USB ports soldered on (1 or 2), Non Nav (8GB), Nav- most of the world (32GB) and Nav- Europe (64GB).

There are people in the US, Asia, Europe and Russia doing this with their 3.0 APIMs......Nav and non-Nav.
We seem to be the only ones not doing it.....

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Sat Oct 12, 2019 9:38 am
by Rumble
Hi SAeb

I have Sync 3 with version 3.0, is it possible to upgrade to 3.3 and then to 3.4?

Regards
Edwin

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Sat Oct 12, 2019 12:29 pm
by jaygee83
So I tried to do this and had a few issues.

I'm 99% positive I had updated to Sync 3.3 previously via myFord website, yet is showing 3.0 when I changed over to Sync 3. I logged onto myFord and went through the update process, as it was showing there was an update. The update is still showing as 3.0 and myFord is now saying I have the latest version.

I don't have a 3.3 download, to then be able to update to 3.4. Does anyone have ideas on how I can do this?

Cheers,
James

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Sat Oct 12, 2019 2:07 pm
by subzero747
dose this update just change to blue background as cant see any difference to 3.0?

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Sun Oct 13, 2019 9:34 am
by D Marty
Hi and cheers for membership. When doing step 3 is the file saved to my hard drive or the USB? if saved to the USB then renamed and copied into the folder is the original file deleted or left? Thanks for any help.
Cheers

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Sun Oct 13, 2019 2:34 pm
by Moby58
D Marty wrote:Hi and cheers for membership. When doing step 3 is the file saved to my hard drive or the USB? if saved to the USB then renamed and copied into the folder is the original file deleted or left? Thanks for any help.
Cheers
Download to hard drive, rename, then copy or move to USB. If you COPY, then a copy stays on hard drive. If you MOVE, it is deleted off hard drive


regards
Alan
====================================
2018 UA Everest Titanium, Shadow Black


Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Mon Oct 14, 2019 2:13 pm
by Vicusj
Much appreciated, as always Stewart. Worked a treat for me; I love the fresh, modern look of the various pages on SYNC3 now. Not that the previous were bad though. The "Nav malfunction, contact dealer for service" message popped up initially, but came good by the following day when I used the car.

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Mon Oct 14, 2019 5:08 pm
by D Marty
Hi all, I am at a total loss as to what I am doing wrong. I download both Sync_3.4_Upgrade.zip and http://bit.ly/2ohn7fG to my hard drive. I then copy Sync 3.4 to my USB drive, then copy http://bit.ly/2ohn7fG into the SyncMyRide folder. The Sync 3 unit finds the USB and goes no further. If I extract Sync_3.4_Upgrade.zip onto the USB then copy http://bit.ly/2ohn7fG into the SyncMyRide folder I then get an error message on the Sync 3 unit. Any help is appreciated. My Sync is a Ver 3.3 I have renamed the file as in step 4. Thanks

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Tue Oct 15, 2019 6:43 pm
by saeb
goose1608 wrote: Thu Oct 10, 2019 11:30 am Hey Seab.

I’ve just checked and mine is 3.0

Do I have to step update each version?

Just had car serviced. They always put a map update sticker on my screen. Is map update different to Sync version update?

Cheers


Sent from my iPhone using Tapatalk
No, you are running the latest version for your hardware.

Map update is entirely different to a system update.

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Tue Oct 15, 2019 6:45 pm
by saeb
glockss wrote: Thu Oct 10, 2019 8:11 pm Pretty sure Sync 3.0 is not possible to upgrade to 3.2 and up.
Since APIM hardware is different.
Possible but not straight forward for an average user. Software and firmware process and it can never go back. Also any issues and Ford cannot go back or either.

There are other issues like map updates where the dealer USB will install 3.0 maps which are not fully compatible with Sync 3.3 or above.

Re: Sync 3.3 to 3.4 Upgrade Tutorial

Posted: Tue Oct 15, 2019 6:48 pm
by saeb
jaygee83 wrote: Sat Oct 12, 2019 12:29 pm So I tried to do this and had a few issues.

I'm 99% positive I had updated to Sync 3.3 previously via myFord website, yet is showing 3.0 when I changed over to Sync 3. I logged onto myFord and went through the update process, as it was showing there was an update. The update is still showing as 3.0 and myFord is now saying I have the latest version.

I don't have a 3.3 download, to then be able to update to 3.4. Does anyone have ideas on how I can do this?

Cheers,
James
Look at what version is currently is on the system. General/Settings/About Sync. It will be Sync 3.0 I suspect as there was never a legit working update from 3.0 3.3 from factory.