Sync 3 Update Confirmation
Posted: Tue Mar 16, 2021 3:08 am
I apologize if this is answered elsewhere, but I couldn't find an answer here.
In January, my PX2 was running Sync 3.0 Build 19205 with Map version F8. I downloaded the 2.8GB update from the German Ford website, extracted the zipped file to a fresh USB, and installed it according to the instructions here and on the German website. About 25 to 30 minutes later, I received the update confirmation on the display in the truck and removed the USB. I shut down for a few minutes and after restarting, confirmed that I now have Sync 3.0 Build 20204 with Map version F8.
I logged back into the German Ford site and uploaded the XML file on the USB to confirm the update. Since January, every time I check the German and U.S. Ford sites, they show a new update to download, but it is the same update I successfully installed in January. To satisfy my curiosity, I downloaded the update and installed it, but now the process takes about five minutes before I receive the on-screen notice to remove the USB. After a five-minute shutdown, the version is still 3.0 Build 20204. I did this three times, and the results are always the same.
The only difference in the XML files are the date and time of the of the update. The rest of the information in each of the five or six versions of XML files is identical.
Since January, I make nearly weekly uploads of the XML file on the Ford website while logged into my Ford customer account. Each time, I receive confirmation the Sync update has been confirmed. A few days later, I check for updates, and the same zip file is ready for me to download and install.
The dealer doesn't have any answers, other than keep uploading the XML file and hope the Ford server eventually makes the next update available. The latest map update here is F9, but I can't access the map update until Ford recognizes my Sync is fully updated.
Has anyone here experienced or know of similar issues with Sync updates?
In January, my PX2 was running Sync 3.0 Build 19205 with Map version F8. I downloaded the 2.8GB update from the German Ford website, extracted the zipped file to a fresh USB, and installed it according to the instructions here and on the German website. About 25 to 30 minutes later, I received the update confirmation on the display in the truck and removed the USB. I shut down for a few minutes and after restarting, confirmed that I now have Sync 3.0 Build 20204 with Map version F8.
I logged back into the German Ford site and uploaded the XML file on the USB to confirm the update. Since January, every time I check the German and U.S. Ford sites, they show a new update to download, but it is the same update I successfully installed in January. To satisfy my curiosity, I downloaded the update and installed it, but now the process takes about five minutes before I receive the on-screen notice to remove the USB. After a five-minute shutdown, the version is still 3.0 Build 20204. I did this three times, and the results are always the same.
The only difference in the XML files are the date and time of the of the update. The rest of the information in each of the five or six versions of XML files is identical.
Since January, I make nearly weekly uploads of the XML file on the Ford website while logged into my Ford customer account. Each time, I receive confirmation the Sync update has been confirmed. A few days later, I check for updates, and the same zip file is ready for me to download and install.
The dealer doesn't have any answers, other than keep uploading the XML file and hope the Ford server eventually makes the next update available. The latest map update here is F9, but I can't access the map update until Ford recognizes my Sync is fully updated.
Has anyone here experienced or know of similar issues with Sync updates?