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Re: Engine Knock & Ticking
Posted: Sat Nov 23, 2019 5:40 am
by seany-boy
Not sure but my ute was a feb 2018 rego and i think a dec 2017 build and needed the update. It did not have a full service at a dealer and so i assume it came out the factory with the problem
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Re: Engine Knock & Ticking
Posted: Sat Nov 23, 2019 9:06 am
by RossPat
Do you have to pay for updates?
Re: Engine Knock & Ticking
Posted: Sat Nov 23, 2019 11:35 am
by m_attt
RossPat wrote: ↑Sat Nov 23, 2019 9:06 am
Do you have to pay for updates?
hours labour to plug it in, still get charged if no update. £95 uk sterling
Re: Engine Knock & Ticking
Posted: Sat Nov 23, 2019 11:56 am
by RossPat
I have never known anyone here to be charged, but it may happen.
Re: Engine Knock & Ticking
Posted: Sat Nov 23, 2019 12:04 pm
by m_attt
Over 3 years old and 160k km, so out of warranty unfortuantly
Re: Engine Knock & Ticking
Posted: Sat Nov 23, 2019 1:34 pm
by RossPat
I know several guys with out of warranty cars that get updated no charge.
Re: Engine Knock & Ticking
Posted: Sat Nov 23, 2019 7:52 pm
by seany-boy
Given there is a TSB related to it, I would think you have a fair claim under consumer affairs protection, fit for use etc
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Re: Engine Knock & Ticking
Posted: Sun Nov 24, 2019 3:01 am
by m_attt
Any link or details of the TSB, cant find any uk related ones. Ford do something for free out of warranty hahahah, its a battle to get stuff done in warranty
Re: Engine Knock & Ticking
Posted: Mon Nov 25, 2019 9:06 pm
by saeb
m_attt wrote: ↑Sun Nov 24, 2019 3:01 am
Any link or details of the TSB, cant find any uk related ones. Ford do something for free out of warranty hahahah, its a battle to get stuff done in warranty
This was the original one >
viewtopic.php?f=54&t=46 <
Re: Engine Knock & Ticking
Posted: Tue Jul 21, 2020 5:35 pm
by Brente1982
If Forscan tells me there's a 'lastest known' for PCM and TCM and Ford tell me during a service that i have the latest updates, who am i to believe?
RossPat wrote: ↑Sat Nov 23, 2019 11:56 am
I have never known anyone here to be charged, but it may happen.
Ford wanted to charge me $170 if there was an update, for labour they said. How it costs that much to simply plug something in is beyond me, but i would have argued it if they did try to charge me.
Re: Engine Knock & Ticking
Posted: Sat Jul 25, 2020 2:41 pm
by saeb
It is not a matter of of just plug in. Being I did a PCM update this morning using Fords software and it took 30 minutes then TCM then then then. If they use FDRS and all update all modules then there goes an hour. An hour labour is probably fair and I would charge for it also. There is always more to the process and someone labour is labour.
As for what Forscan says then if it is the lastest version then it will be right at the moment.
What is the reason for an update, do you have an issue?