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IPhone contacts

Posted: Mon Jul 08, 2019 10:40 am
by Iainboyd
Okay, I have an iPhone SE and despite repeated attempts my Wildtrak wont copy all of my contacts from the phone to it's system, what am I doing wrong ?

Re: IPhone contacts

Posted: Wed Jul 10, 2019 2:20 pm
by saeb
Ask the dealer to update your Sync version as there was an early update for issues like this.

Re: IPhone contacts

Posted: Fri Jul 12, 2019 10:18 am
by Iainboyd
saeb wrote: Wed Jul 10, 2019 2:20 pm Ask the dealer to update your Sync version as there was an early update for issues like this.
I'm running Sync 3 and was told NOT to download version 3.3 as it has some serious issues -- is this true or should I download it ??

Re: IPhone contacts

Posted: Fri Jul 12, 2019 12:16 pm
by saeb
What build of 3.0?

No you cannot install 3.3 and there is no need to.

Try deleting the phone connection all together or look in Bluetooth settings on the iPhone for this sync connection and confirm all optiins are selected.

Re: IPhone contacts

Posted: Sat Jul 13, 2019 10:31 am
by Iainboyd
saeb wrote: Fri Jul 12, 2019 12:16 pm What build of 3.0?

No you cannot install 3.3 and there is no need to.

Try deleting the phone connection all together or look in Bluetooth settings on the iPhone for this sync connection and confirm all optiins are selected.
Thanks I'll try that today

Re: IPhone contacts

Posted: Sat Jul 13, 2019 12:23 pm
by RossPat
I see others with the same issue fixed it by doing a Sync3 factory reset.

Re: IPhone contacts

Posted: Tue Jul 16, 2019 10:00 am
by Iainboyd
All good. I deleted my phone from the Wildtrak and the Wildtrak from my iPhone and them re-synced them and I now have the full list of contacts.

Re: IPhone contacts

Posted: Fri Aug 02, 2019 3:02 pm
by Iainboyd
I should add with my iPhone the contacts have to be in the "favourites" list of contacts Sync 3 does not read the normal list