Page 1 of 1

TSB 16-2064 - Effective Nov 4 2016

Posted: Tue May 30, 2017 6:08 pm
by saeb
TECHNICAL SERVICE BULLETIN

Vehicles Built Between 01-Jun-2015 and 15-Sep-2016 Equipped with a 2.2L or 3.2L Engine – MIL Illuminated with DTC P0489 or P0490 Present

16-2064
03 November 2016



Model:

Ford
2015-2017 Everest Build Date: 01-Jun-2015-15-Sep-2016
Engine: 2.2L Duratorq-TDCi (DW) Diesel
Engine: 3.2L Duratorq-TDCi (Puma) Diesel
2015-2017 Ranger Build Date: 01-Jun-2015-15-Sep-2016
Engine: 2.2L Duratorq-TDCi (DW) Diesel
Engine: 3.2L Duratorq-TDCi (Puma) Diesel



Issue: Some 2015 Everest and 2015 Ranger vehicles built between 01-Jun-2015 and 15-Sep-2016 equipped with a 2.2L or 3.2L engine may experience an illuminated Malfunction Indicator Lamp (MIL) with Diagnostic Trouble Code (DTC) P0489 (Exhaust Gas Recirculation (EGR) A Control Circuit Low) or P0490 (EGR A Control Circuit High) present. The probable cause for this concern is the Exhaust Gas Recirculation (EGR) Valve sticking.

Action: Should a vehicle present with the above concern, technicians are advised to follow the Service Instruction below.


Labor Times

Description Operation No. Time
Reprogram the Powertrain Control Module (PCM) 162064A 0.3

Repair/Claim Coding

Causal Part: 12A650
Condition Code: 04

PDR Table
PDR Code Description Time
TSB162064 Reprogram the Powertrain Control Module (PCM) 0.3


Service Instruction

1. Connect IDS to the vehicle.

2. Reprogram the Powertrain Control Module (PCM) to the latest service calibration using IDS release 102.04 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained from the Professional Technicians Society website – Select Rotunda - Diagnostic Tool Support - IDS Support - Module Reprogramming.

3. Clear DTC(s).

4. Evaluate the vehicle to ensure correct operation.

5. Complete the following drive cycle to clean the EGR Valve

a. Start and run the engine for 30 seconds and then switch the ignition to OFF.

b. Repeat Step (a) 6 times.

c. Drive the vehicle for 5kms.

Re: TSB 16-2064 - Effective Nov 4 2016

Posted: Sun Jul 02, 2017 8:27 pm
by janemar
Thanks Stewart!

Got this code last June 2016 when my everest 2.2 is still at 700kms old. Dealer only reset the PCM and didn't comeback. Running 13,000kms odo at the moment.

Re: TSB 16-2064 - Effective Nov 4 2016

Posted: Thu Aug 10, 2017 3:21 pm
by janemar
Got my rig's PCM updated to latest calibration. They call it TSB 16-2063 though.

Idle overall driving got more refined.
A/C clutch engagement is smoother as well.
No more hunting idle at AC on and engine is cold.

Thank you Stewart! :)