SSM 46625 - Effective May 24 2017
Posted: Tue May 30, 2017 6:16 pm
SSM 46625 - Accessory Protocol Interface Module (APIM) - Repairs Require A Repair Validation Code (RVC)
Dealers are reminded that prior to replacement of an APIM, diagnosis is required. For additional information, refer to Workshop Manual (WSM) Section 415-00, Diagnosis and Testing, APIM. Guided Routine APIM hardware tests have been introduced for selected pinpoint tests. Upon completion of the tests, an RVC code will be generated. The RVC code will be required for ALL Ford paid repairs. This is applicable for all vehicles with SYNC, SYNC 2 and SYNC 3. Claims submitted withouta valid RVC code, may be subject to review. Refer to Product Information Letter(PIL) 17/01 (Australia/New Zealand) or General Service Bulletin (GSB) 17AP/002 (AP countries other than Australia/New Zealand) for further information. SSM: 46625
APPLICABLE VEHICLES
2015 TRUCK: EB U375 EVEREST APA
2015 - 2017 TRUCK: EC U375 EVEREST
2011 - 2017 TRUCK: UB EXPLORER
2012 - 2017 CAR: CN B299 MCA EU
2014 - 2015 CAR: EH B299 MCA INDIA
2013 - 2016 CAR: C3 B299 MCA ASEAN
2011 - 2017 CAR: B9 B CAR TAIWAN
2015 - 2017 CAR: DU B562A FIGO/KA
2009 - 2013 CAR: EC B517 INDIA FIGO
2015 CAR: EC B517 INDIA FIGO
2014 - 2017 CAR: EW C346 MCA FOE
2014 - 2017 CAR: EW C346 MCA FOE
2014 - 2017 CAR: F3 C346 APA MCA THAILAND
2012 - 2015 CAR: D3 C346 FOCUS THAILAND
2013 - 2017 CAR: C7 FUSION
2012 - 2017 CAR: CZ C520 TAIWAN
2015 - 2017 TRUCK: ME C489 LINCOLN CUV
2009 - 2016 CAR: LE LINCOLN MKS-SWB/LWB
2016 - 2017 CAR: D9 U540 - LINCOLN MKX
2013 - 2017 CAR: C9 MKZ (CD533)
2014 - 2017 CAR: NG CD391 (EU)
2015 - 2017 CAR: ZG MUSTANG (S550)
2003 - 2017 TRUCK: B5 NAVIGATOR (U228)
2012 - 2017 TRUCK: KE GLOBAL COMPACT PICKUP-FMCSA
2011 - 2017 TRUCK: KD GLOBAL COMPACT PICKUP-MAZ AAT
2010 - 2017 CAR: PH TAURUS
2010 - 2017 CAR: PH TAURUS
Dealers are reminded that prior to replacement of an APIM, diagnosis is required. For additional information, refer to Workshop Manual (WSM) Section 415-00, Diagnosis and Testing, APIM. Guided Routine APIM hardware tests have been introduced for selected pinpoint tests. Upon completion of the tests, an RVC code will be generated. The RVC code will be required for ALL Ford paid repairs. This is applicable for all vehicles with SYNC, SYNC 2 and SYNC 3. Claims submitted withouta valid RVC code, may be subject to review. Refer to Product Information Letter(PIL) 17/01 (Australia/New Zealand) or General Service Bulletin (GSB) 17AP/002 (AP countries other than Australia/New Zealand) for further information. SSM: 46625
APPLICABLE VEHICLES
2015 TRUCK: EB U375 EVEREST APA
2015 - 2017 TRUCK: EC U375 EVEREST
2011 - 2017 TRUCK: UB EXPLORER
2012 - 2017 CAR: CN B299 MCA EU
2014 - 2015 CAR: EH B299 MCA INDIA
2013 - 2016 CAR: C3 B299 MCA ASEAN
2011 - 2017 CAR: B9 B CAR TAIWAN
2015 - 2017 CAR: DU B562A FIGO/KA
2009 - 2013 CAR: EC B517 INDIA FIGO
2015 CAR: EC B517 INDIA FIGO
2014 - 2017 CAR: EW C346 MCA FOE
2014 - 2017 CAR: EW C346 MCA FOE
2014 - 2017 CAR: F3 C346 APA MCA THAILAND
2012 - 2015 CAR: D3 C346 FOCUS THAILAND
2013 - 2017 CAR: C7 FUSION
2012 - 2017 CAR: CZ C520 TAIWAN
2015 - 2017 TRUCK: ME C489 LINCOLN CUV
2009 - 2016 CAR: LE LINCOLN MKS-SWB/LWB
2016 - 2017 CAR: D9 U540 - LINCOLN MKX
2013 - 2017 CAR: C9 MKZ (CD533)
2014 - 2017 CAR: NG CD391 (EU)
2015 - 2017 CAR: ZG MUSTANG (S550)
2003 - 2017 TRUCK: B5 NAVIGATOR (U228)
2012 - 2017 TRUCK: KE GLOBAL COMPACT PICKUP-FMCSA
2011 - 2017 TRUCK: KD GLOBAL COMPACT PICKUP-MAZ AAT
2010 - 2017 CAR: PH TAURUS
2010 - 2017 CAR: PH TAURUS